Toggle navigation Load unfinished survey Resume later default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Finance & Administration Department User Satisfaction Survey There are 9 questions in this survey. This survey is anonymous. The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it. If you used an identifying access code to access this survey, please rest assured that this code will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification access codes with survey responses. Survey Questions (This question is mandatory) How would you describe yourself? Choose one of the following answers IIS Administrators IIS PA’s IIS Manager IIS Visiting Lecturer / Scholar / Hourly Paid Lecturer IIS non manager employee IIS Head of Department Unit Other: (This question is mandatory) How long have you worked for the IIS? Only numbers may be entered in this field. Year/s (This question is mandatory) How satisfied are you with the response you got from the F&A Department in your dealings? Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Query answered Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Response Time Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Overall Service Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied (This question is mandatory) How satisfied are you with the following processes in F&A? Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Annual Budgeting Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Payment Processing Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Payroll Processing Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Facilities Management Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Events management Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Travel management Very satisfied Moderately satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied (This question is mandatory) Are your concerns listened to? Yes No (This question is mandatory) Is the department easy to work with? Yes No (This question is mandatory) How accurate is the information you get from F&A? (This question is mandatory) What do you consider to be the main strengths of this service (up to 3)? 1 2 3 (This question is mandatory) What do you consider are main potential areas of development for this service to develop (up to 3) ? 1 2 3 Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey ×